How to Choose the First Process to Agentize
The first process decides whether the second one ever happens. Five criteria for picking it, the processes to avoid at the start, and what to measure from day one.
Resources
Notes on autonomous companies, agents in production, agentic commerce, and private AI.
The first process decides whether the second one ever happens. Five criteria for picking it, the processes to avoid at the start, and what to measure from day one.
A scale from L0 to L4 for how much of a company's daily work runs without people doing it. What each level looks like, how to tell where you are, and what it takes to move up.
Every agent we build works inside three lists. How to write them, how approvals should work so people do not become a bottleneck, and when a list is allowed to grow.
Gartner expects more than 40% of agentic AI projects to be canceled by the end of 2027, and names three causes: cost, unclear value, and weak controls. What each one looks like in practice and how to design against it.
A business where agents do the daily work and people set the strategy, the limits, and the decisions that are theirs. What that means, how far anyone has got, and where to start.
Understand, Design, Build, Deploy, Evolve. How we take an agent from idea to production, and why evaluation criteria come before code.
Your team already sends company data to public models. Private AI means control at the point where data leaves, and evidence for the people who answer for it.
Gartner expects more than 40% of agentic AI projects to be cancelled by the end of 2027. Surviving is a design problem: orchestration, evaluation, tracing, and cost control.
A chatbot is measured on deflection; an agent is measured on resolution. The checklist we use before calling a system a production agent.
Agentic commerce is commerce carried out by AI agents for buyers and sellers. What it is, what it asks of your catalogue, and how to start selling to agents.
Prompts carry more than teams think. Which data to keep, mask, block, or route to a person before it reaches ChatGPT, Claude, Gemini, or any other model.
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